Contact us

If you would like to send us any comments or suggestions about this website, please use our feedback form. we look forward to hearing what you think of the site and what you would like to see in the future.

image of a mobile phone Feedback form

image of a mobile phone Text us image of a telephone handset Phone us image of a pen write to us head and shoulders silhouette of a person Visit us

Do it here

Did you know that there are a wide range of services you can access through this website? 

 

looking localDid you know?
Our new digital TV and smartphone information service
Argyll and Bute Looking Local 
is now live and ready to use.

Availiable on Sky TV, Virgin Media, Mobile and Games Consoles

Mobile phoneText us

You can now send text enquiries or requests for service to us on 07624808798.

Text messages can only be 160 characters long, so try and keep your request short to avoid paying for multiple texts

Texts are charged at your network’s standard rate.

If we can text you an answer to your question, we will.  However if the answer is complex we will call you back on the phone that was used to send the text and explain the answer in more detail or leave you a voice message.

Text enquiries will be dealt with between 9am – 5pm Monday to Friday, text enquiries sent outside these hours will be dealt with as soon as possible the next day.

Text enquiries are useful for reporting or requesting less complex things such as potholes, opening times etc. More complex enquiries can be sent using our Contact Us form or by calling our customer service centre (numbers below)

Phone us

New!  service disruption line - 01546 604040

Customer service agents are available from 9am - 5pm, Monday to Friday. Outside these hours, when our offices are closed, please use one of the emergency contact numbers

Service Contact number
Council Tax 01546 605511
Benefits 01546 605512
Roads and Lighting Faults 01546 605514
Car Parking Fines and Faults 01546 605514
Domestic Special Uplifts and Bins 01546 605514
Domestic Bin Uplift Issues 01546 605514
Abandoned Vehicle and Fly Tipping 01546 605514
Dog Fouling and Dog Control 01546 605514
Pest Control
01546 605514
Payments 01546 605515
Complaints 01546 605516
Social Care and Blue Badges 01546 605517
Planning 01546 605518
Regulatory Services 01546 605519
Switchboard/General Enquiries 01546 605522
Homelessness 01631 567926
Press Office enquiries 
01546 604171
Press Office out-of-hours
(in event of emergency situations only)
07768556247

Write to us

Post:    Argyll and Bute Council, Kilmory, Lochgilphead, Argyll, PA31 8RT

Email:   enquiries@argyll-bute.gov.uk

Specific email addresses:

Library enquiries: Libraryhq@argyll-bute.gov.uk
Non Domestic (Business) Rates enquiries: ndr@argyll-bute.gov.uk
Core Path and Access Enquiries: corepathenquiries@argyll-bute.gov.uk
Social Work Adult Protection Concerns: Adultprotection@argyll-bute.gov.uk
Social Work Child Protection Concerns: cpcenquiries@argyll-bute.gov.uk

Planning and Building Standards Offices:
Mid Argyll, Kintyre and Islay -  planning.maki@argyll-bute.gov.uk
Oban, Lorn and the Isles - planning.olandi@argyll-bute.gov.uk
Bute and Cowal - planning.bandc@argyll-bute.gov.uk
Helensburgh and Lomond - planning.handl@argyll-bute.gov.uk

Visit us

Customer Service Points
Service points are open Monday to Friday from 9am - 12.30pm, and from 1.30 pm to 5pm - except for Wednesdays, when they open at 10am. The exceptions to this are Colonsay which is open 9.30am - 12.30pm Monday to Friday and Jura which is open 10am - 1pm Monday to Friday.

Rothesay Service Point, Eaglesham House, Mount Pleasant Road, Rothesay, PA20 9HQ
Dunoon Service Point, 22 Hill Street, Dunoon, PA23 7AP
Islay Service Point, Jamieson Street, Bowmore, Isle of Islay, PA43 7HL
Campbeltown Service Point, Burnet Building, St John Street, Campbeltown, PA28 6BJ
Helensburgh Service Point, Scotcourt House, 45 West Princes Street, Helensburgh, G84 8BP
Mull Service Point, Breadalbane Street, Tobermory, Isle of Mull, PA72 6NZ
Lochgilphead Service Point, Dalriada House, Lochnell Street, Lochgilphead, PA31 8ST
Oban Service Point, Municipal Building, Albany Street, Oban, PA34 4AW
Tiree Service Point, The Business Centre, Crossapol, Isle of Tiree, PA77 6UP
Colonsay Service Point, Scalasaig, Isle of Colonsay, PA61 7YW
Jura Service Point, Schoolhouse, Craighouse, Isle of Jura PA60 7XG

Planning and Building Standards Offices
Mid Argyll, Kintyre and Islay - 1A Manse Brae, Lochgilphead, PA31 8RD
Oban, Lorn and the Isles - Municipal Building, Albany Street, Oban, PA34 4AW
Bute and Cowal - Milton House, Milton Avenue, Dunoon, PA23 7DU
Helensburgh and Lomond - Blairvadach, Shandon, Helensburgh, G84 8ND

Rothesay Satellite Office - Eaglesham House, Mount Pleasant Road, Rothesay, PA20 9HQ
Campbeltown Satellite Office - Burnet Building, St John Street, Campbeltown, PA28 6BJ

Service Standards

Customer Charter