You decide you need support Sometimes a friend or relative will suggest that you contact us to ask about support
2. Eligibility and assessment
You contact us and we will check if you can get support Sometimes, another person or organisation will contact us to ask if you can get support. If you are eligible for support, a professional will start to look at what kind of support you may need. They will talk to you and work with you when doing this. These services are based on a prioritisation of need.
3. Support planning
This step will produce a plan for how you can be supported During this planning you will choose how you want your support provided
4. Agreeing the final plan
You and the professional agree the final support plan
5. Support
You follow the plan and get the support you need
6. Review
After a time there will be a review to check if your needs have changed