Coronavirus Caring for People Helpline Service
For help with Financial; Business; Health; Education; Registration; Social, Domestic and Medical Homecare Needs and volunteering. Read more about this new service.
01546 605524 - open 9am to 5pm, Mon-Fri
Please leave this line open for vulnerable people who may not be able to help themselves if you have other options.
There may be a number of active groups in your area that may be able to help you - you can find groups in your area here on our website
Argyll and Bute Council provides road, air and ferry services.
In line with national guidance, we have stopped non-essential passenger travel. Seats on our flights are available only for:
- Island residents
- Providers of essential services vital for Island life.
- Online booking have been suspended in order to ensure the above booking criteria are met.
- All passengers shall be contacted prior to travel in line with Government guidance.
- Regular passengers have the option to wait in their vehicles until boarding time.
- Travellers will be encouraged to pay remotely in advance to minimise their exposure to communal areas at the Terminal.
We are taking these actions in order to protect these lifeline services for those they are there to serve primarily.
We operate four council ferry services.
If we have to make any changes to how they operate in response to COVID-19, we will provide updates on the council’s service disruption page.
"It has been brought to our attention that a small number of apparent non-essential travellers continue to use our ferries, this is despite Government guidelines indicating essential travel only to support permanent island residents. To ensure only essential travel passengers use our ferries the Council will further enhance the process which restricts ferry travel to essential users. To assist with this change our ferry crews will ask the following questions to passengers who are not frequent travellers or known on the ferry route:
Are you a permanent resident on the island?
If the answer is yes then this should be supported with evidence that they are a permanent resident on the island (such as a driving licence, a utility bill or council tax letter).
If the answer is no travellers will be asked if they are a key worker who needs to travel for work to the island and will be requested to provide a letter supported by an ID badge for essential services such as NHS, Care worker, Emergency services, BT, major utilities companies. This can be in paper or electronic form (e.g. an email on a phone or tablet).
If the essential travel documentation cannot be provided the passenger will be politely advised that it is the policy of the Scottish Government that travel on ferries is only for essential travel to support island residents and therefore they will not be permitted to board.
These measures are being put in place to further help control the spread of Covid 19 virus and protect our island communities. Please respect our ferry crews in the event you are requested to provide the above documents in support of your travel."
Head of Road and Infrastructure
Bus services are changing because of the Coronavirus (COVID 19) outbreak. Service 918 will operate to a reduced timetable as of Monday 23 March. All other local bus services across Argyll and Bute will operate to a school holiday timetable from that date onwards as a result of the schools closing. Further details can be found via the individual bus operator’s website and social media.
West Coast Motors has made changes to its bus services which will come into effect on Wednesday 25 March. Please check the operator’s website for details.
There will be changes to West Coast Motors bus services on Mull commencing on Monday 30th March. This is to bring connections in line with the CalMac ferry timetable. Please see operator's website for details.
Garelochhead Coaches – Service 302 (Carrick Castle – Lochgoilhead – Helensburgh) will be reduced to one trip a day from Carrick Castle through to Helensburgh and return to facilitate getting essential shopping supplies. Coming into effect Saturday 28th March.
Tiree Ring n Ride – Will be operating to reduced hours from 09:00 – 12:00 to protect staff exposure and fit better with the few journeys that are being made – i.e. to shops in the morning. There will be provision to expand this if need arises, passengers should contact the operator for further information.
Islay Coaches – Services 450/451 will be having a reduction to service to reduce risk to passengers and drivers. Coming into effect Monday 30th March.
Changes to Citylink Services 926 and 976 come into effect Monday 30th March – there will be a reduction of services to one journey a day.
West Coast Motors will be making changes to Services 422, 423, 425/426 in Mid Argyll and Service 410 in Oban.
In addition, Service 428 (usually Schooldays only) will operate to provide connections to essential transport for residents living along the stretch of road from Inveraray to Lochgilphead and beyond.
Changes to Services 425/426 and 423 are to ensure connections are possible between these buses and the new 428. These changes will come into effect on Thursday 2nd April.
All these changes will be available on operators individual websites and social media feeds.
You can also access links to timetables on the council’s website: https://www.argyll-bute.gov.uk/timetable/bus