Due to the Coronavirus situation, there are changes to a number of our services.
We will update this page with changes to services as they arise, and will continue to share information that may be of use to you, on our social media and digital channels.
- Contacting the council
Our Customer Service Points are open to walk up customers on a part-time basis, and for pre-booked appointments
- Births, deaths, marriages and funerals
Find out about current guidance for weddings, civil partnerships, funerals and registration appointments
- Travel and transport
Guidance for bus, ferry and air transport in the area
Find out about changes to applications for alchohol and other licenses
- Planning and Building Standards
Find out about changes to how we are processing applications and dealing with inspections for planning and building standards
- Service disruptions
Check here for any disruptions to our services
- Library and leisure services
Find out about changes to library and leisure services
- Events and Sporting Activity Guidance
Guidance for anyone booking or using council facilities for events and sporting activities
Due to the Coronavirus pandemic, the Scottish Government has introduced some changes to the licensing process which mainly relate to the extension of timescales. Updated information is available below. If you have any queries, please do not hesitate to contact the licensing section either by e-mail at firstname.lastname@example.org or by phone on 01546 604128.
As well as changes to the processes for alcohol licensing, this will also affect those who currently hold licences as detailed below or those making applications in relation to:
- Boat hire
- Booking office
- Metal dealer
- Knife dealer
- Late hours catering
- Market operator
- Private hire operator
- Private hire driver
- Taxi operator
- Taxi driver
- Public entertainment
- Second hand goods dealers
- Street trader
- Tattooing and skin piercing
- Window cleaner
These are known as Civic Government licenses.
Burials and cremations
Advice to the public is that immediate family only should attend funerals, keeping social distancing rules in place at all times.
There are changes to how you can currently access Housing Support Services, due to the offices of HELP (housing support for 16 - 24 year olds in Bute and Cowal) and Carr Gomm (housing support for all ages across Argyll and Bute, and over 25s in Bute and Cowal) being currently closed
You can still access these services by phoning their dedicated support lines - find our full details in our Housing Support section
Council offices remain closed to members of the public, following government advice on the actions we must all take to stay safe from coronavirus. We would ask anyone therefore wishing to submit documents/applications that this is done either via the Scottish Government Portal or electronically to the appropriate area office
You can find out more details of the phased resumption of site visits, and how to get in touch with Planning and Building Standards, submit comments on applications, submit casework for applications and get pre-application advice, here on our website: