5 PERFORMANCE REVIEW - AREA SCORECARD PDF 1 MB
Report by Interim Executive Director with responsibility for Customer Support Services
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Minutes:
The Committee considered the Area Scorecard report for Financial Quarter 3 of 2019-2020 (October - December 2019) which illustrated the agreed performance measures.
Decision
The Bute and Cowal Area Committee;
1. noted the performance presented on the Scorecard and supporting commentary;
2. welcomed the detailed Car Parking information as presented in the report for future Area Committee Performance Reports;
3. agreed to the removal of the Positive Destinations success measure and the inclusion of the Participation in a Positive Destination measure;
4. noted that upon receipt of the quarterly performance report the Area Committee Members could contact either the Performance Improvement Officer or the responsible named officer with any queries; and
5. noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the report and scorecard.
(Reference: Report by Executive Director with responsibility for Customer Support Services dated 3 March 2020, submitted)
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