Issue - meetings

PERFORMANCE REVIEW - AREA SCORECARD

Meeting: 03/03/2020 - Bute and Cowal Area Committee (Item 5)

5 PERFORMANCE REVIEW - AREA SCORECARD pdf icon PDF 1 MB

Report by Interim Executive Director with responsibility for Customer Support Services

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Minutes:

The Committee considered the Area Scorecard report for Financial Quarter 3 of 2019-2020 (October - December 2019) which illustrated the agreed performance measures.

 

Decision

 

The Bute and Cowal Area Committee;

 

1.    noted the performance presented on the Scorecard and supporting commentary;

 

2.    welcomed the detailed Car Parking information as presented in the report for future Area Committee Performance Reports;

 

3.    agreed to the removal of the Positive Destinations success measure and the inclusion of the Participation in a Positive Destination measure;

 

4.    noted that upon receipt of the quarterly performance report the Area Committee Members could contact either the Performance Improvement Officer or the responsible named officer with any queries; and

 

5.    noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the report and scorecard.

 

(Reference: Report by Executive Director with responsibility for Customer Support Services dated 3 March 2020, submitted)

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