Issue - meetings

Report by Regulatory Services Manager

The Audit Committee have maintained a keen interest in the review of Regulatory Services over the last two years and at the December 2011 Committee meeting requested that a further paper be taken to the June Committee.  A report highlighting the considerable progress which has been undertaken to implement the Service Review outcomes within Regulatory Services was presented to the Committee.

Decision

The Committee:-

1.        Recognised the significant work and excellent progress which has been undertaken to implement the new redesigned service arrangements across Regulatory Services;

2.        Agreed that the performance and outcomes achieved in Year 1 demonstrate the benefits achieved through the Service Review process and provide confidence that the service will be able to continue to improve and deliver the core statutory duties placed on the Council; and

3.        Recognised the steps taken to ensure continual improvement with the creation of a Service Improvement Group which will take forward any outstanding issues from the Review and progress other service management and improvement issues and governance arrangements to the Planning, Protective Services and Licensing Committee.

(Reference: Report by Head of Planning and Regulatory Services dated June 2012, submitted)