Free identity interview service
When you apply for an adult passport for the first time, you may have to have a face-to-face interview as part of your application.
You can use the free Passport Interview Service at a number of our Customer Service Points for this, to save a journey to the Passport Office in Glasgow. The service is available at:
There is no cost for this service - it is included in your passport fee.
To make an appointment, please use the contact details provided by HM Passport Service