Passport Interview Service

How to access the free Passport Interview Service at our Service Points.

Please note: the passport interview service is currently suspended due to Coronavirus restrictions - please contact the Passport Service direct to arrange a Skype interview

Free identity interview service

When you apply for an adult passport for the first time, you may have to have a face-to-face interview as part of your application.

You can use the free Passport Interview Service at a number of our Customer Service Points for this, to save a journey to the Passport Office in Glasgow. The service is available at:

There is no cost for this service - it is included in your passport fee.

To make an appointment, please use the contact details provided by HM Passport Service

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