Texting the Council

You can send text enquiries or requests for service to us on 07860 023933.

Text messages can only be 160 characters long, so try and keep your request short to avoid paying for multiple texts

Texts are charged at your network’s standard rate.

If we can text you an answer to your question, we will.  However if the answer is complex we will call you back on the phone that was used to send the text and explain the answer in more detail or leave you a voice message.

Text enquiries will be dealt with between 9am – 5pm Monday to Friday, text enquiries sent outside these hours will be dealt with as soon as possible the next working day.

Text enquiries are useful for reporting or requesting less complex things such as potholes, opening times etc. More complex enquiries can be sent using our Contact Us form or by calling our customer service centre (numbers below)


Customer service agents are availiable from 9am - 5pm, Monday to Friday.

Council Tax01546 605511
Benefits01546 605512
Roads and Lighting Faults01546 605514
Car Parking Fines and Faults01546 605514
Domestic Special Uplifts and Bins01546 605514
Domestic Bin Uplift Issues01546 605514
Abandoned Vehicle and Fly Tipping01546 605514
Dog Fouling and Dog Control01546 605514
Pest Control 01546 605514
Payments01546 605515
Complaints01546 605516
Social Care and Blue Badges01546 605517
Switchboard/General Enquiries01546 605522
Homelessness01631 567926
Press Enquiries01546 604405
Planning01546 605518